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OpenBet Retail provides you with an interface to reach your customers in betting shops, at kiosks and at hospitality events. Using touch screens and optimised tablet PC software, OpenBet Retail can enable cash or account betting in any location.
OpenBet Retail's easy-to-use software is pre-configured to use card swipe readers, ticket printers and bar code readers. It is simple to install and operate, making it possible for your customers to enjoy the betting and gaming experience you offer anywhere.
Retail and hospitality event agentsThe OpenBet Retail module is intuitively designed around retail and hospitality event agents. It allows the agents to handle a greater number of bets plus a greater complexity of bets, quicker than ever.
Features include:
- Unified bet capture - a single screen supports racing, sports, pari-mutuel and lottery betting
- Support of manual bets, retrospective bets and overrides
- Fully audited activities and supervisor overrides, with detailed agent permissions
- Scalability - grows quickly and easily with your operation
- Fully supports in-running and Asian Handicap markets
- Enables you to offer existing OpenBet customers freebet tokens and vouchers when placing bets
Active data gathering, constant protectionOffering one single data entry point, all the data you gather can be fed directly into OpenBet.This enables you to view detailed statistics on the performance of individual shops, kiosks, terminals and operators, as well as giving you macro views of your entire market.
A central system constantly monitors your liability across all platforms, presenting a clear overview of your exposure in any given site or market, 24 hours a day, for total peace of mind.
OpenBet Retail offers several features that allow you to enhance your customer service
- A simple solution that is easy for agents to learn and operate, saving time and money
- OpenBet Retail provides the control and monitoring tools that your supervisors and managers need
- OpenBet Retail can be completely tailored to your specific business processes and customers' needs
- In order to view current till funds and assist with fraud management, OpenBet Retail offers float management that allows you to reconcile the amount of funds placed into tills and with agents, against bet placements and other transactions
- A balance sheet enables you to view cash movements, funds, and number of bets, transfers, deposits and refunds per terminal
- OpenBet Retail can also transfer money ‘in play' between terminals
Easy to use, wherever your customers areOpenBet Retail is fully integrated into OpenBet, allowing customers to register, deposit, withdraw and bet through OpenBet's unique ‘One Account, One Wallet' integrated gaming solution.
This highly convenient and secure system is available to customers at all betting touch points, including retail units, fixed odds betting terminals and kiosks.
To maximise your reach and minimise barriers all services are available in both multi-lingual and multiple currency formats.
OpenBet Retail offers cash and account betting facilities that operators can adopt in retail environments: shops, hospitality events and kiosks.
The key benefits of OpenBet Retail include:
- Ideal solution for hospitality events with table and walk around service
- Can be configured to use card swipe readers, ticket printers and bar code readers
- Can integrate with your existing retail peripherals and systems
- Central system monitors and reports liability across all platforms
